When will I receive my order after it has been placed?

For any purchases from DROP I - I aim to send out all orders within 1 working day.

For any purchases from DROP II - Due to these being handmade to order, the lead times are 2 - 4 weeks.

In terms of delivery, once the orders are ready to send, if you are in the UK, your delivery will be within you within 3 working days.

International orders may take longer, depending on where they are to be sent. 

Which delivery service do you use for the UK?

I use Royal Mail for all UK orders.

Which delivery service do you use for Europe and International Orders?

I use a variety of registered couriers for deliveries outside of the UK.

You will be notified which courier will be delivering your order, once your order has been processed. 

Do you ship to PO Boxes?

Unfortunately, we do not ship to PO Boxes at this present time. 

Do you pay for international customs and duties?

Unfortunately, we are unable to pay for international customs and duties.

Due to countries having different customs charges, we highly recommend that you contact your local customs office to find out the charges. 

Please note that you will not always be required to pay customs charges. However, we just like to make you aware of the possibility, so that you do not receive any unexpected costs.